Privacy Policy
Last updated: December 2024
1. Introduction
Hudo.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI marketing platform and related services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Billing information (payment card details, billing address)
- Company information (company name, job title, industry)
- Profile information (preferences, settings)
2.2 Usage Data
We automatically collect certain information when you use our Service:
- Device information (IP address, browser type, operating system)
- Usage patterns (pages visited, features used, time spent)
- Performance data (error logs, response times)
- Cookies and similar tracking technologies
2.3 Marketing Data
When you use our marketing automation features, we may process data related to your marketing campaigns, including audience information, campaign performance metrics, and content analytics.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Service
- To process transactions and send related information
- To send promotional communications (with your consent)
- To respond to your comments, questions, and requests
- To monitor and analyze usage and trends
- To detect, prevent, and address technical issues
- To improve our AI models and Service functionality
4. Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us explicit permission
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place when transferring data internationally.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@hudo.ai